Returning

At Arctic Blue, quality and service are paramount. We want you to be satisfied with every product you receive. Still, is something not quite to your satisfaction? No worries - we are happy to resolve it for you quickly and smoothly.

Register return

You can easily register your return using this link.

To do this, you will need your zip code and order number.

The order number has 6 digits and can be found on the label of your package and in your order confirmation.

Can't figure it out?

1. Send us an e-mail with the subject "Return" to info@arctic-blue.com, or call us at +31 (0)30 244 7097.
2. We'll mail you a free PostNL or DHL return label.
3. Just let us know when you dropped off the package, and we will arrange the refund directly.

We are not strict on deadlines - even after the standard 14 days, we are happy to think with you.

Honest, simple, Arctic Blue.